Dementia Care Home

Holmlea

48 Linskill Terrace, North Shields, Tyne and Wear, NE30 2EW

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff52 / 100

Staff warmth score

“Well Looked After”52%

of reviewers answered yes

Good to know

  • Registered beds25
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-02-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth52
  • Compassion & dignity52
  • Cleanliness52
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership55
  • Resident happiness52
Section 02

What inspectors found

Inspected 2019-02-01

  • Is this home safe?

    Good
    The inspection awarded a Good rating for safety. This indicates that inspectors found no significant concerns around safeguarding, medicines management, or risk practices at the time of inspection in February 2022. The home has 25 beds and specialises in dementia care, a population that carries inherently higher risk around falls, wandering, and medication. A monitoring review in July 2023 identified nothing to downgrade this rating. However, the published report does not include specific detail on staffing ratios, night cover, agency usage, or falls management processes.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good, suggesting that care planning, staff training, healthcare access, and nutritional support met inspection standards in February 2022. The home lists dementia as a specialism, which implies some level of dementia-specific training and care planning approach. No detail is available in the published report about how frequently care plans are reviewed, whether families are included in reviews, which GP practice covers the home, or what the dementia training programme involves. The July 2023 monitoring review did not identify any reason to revise this rating downward.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2022 inspection. This covers how staff treat your parent day to day — whether interactions are warm and respectful, whether privacy is maintained during personal care, and whether your parent's independence is supported rather than managed away. The published report does not include inspector observations of staff interactions, resident testimony, or family quotes about kindness or dignity. A Good rating in this domain is meaningful, but without descriptive evidence it is not possible to characterise the culture of warmth at Holmlea from the inspection alone.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good, indicating that the home was meeting standards around activities, personalised engagement, complaints handling, and end-of-life care planning at the time of the February 2022 inspection. Holmlea is a 25-bed home, which is small enough in principle to offer more tailored, individual engagement than larger services. However, the published report contains no description of the activities programme, no examples of individual engagement for residents with advanced dementia, and no information about how end-of-life wishes are documented and communicated.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2022 inspection. Named leadership is in place: Mrs Samantha Laidler is the Registered Manager and Mr Andrew Stewart Kerr is the Nominated Individual for the operator, Parkside Care Limited. The July 2023 monitoring review found nothing to change this assessment. Leadership stability is an important predictor of quality trajectory in care homes — consistent management creates the conditions for staff to feel supported and for culture to be maintained. The published report offers no further detail about how governance operates, how staff are supported, or how the home responds to complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care and supports adults over 65. They're set up specifically to care for people at different stages of their dementia journey. Holmlea offers dedicated dementia care services. The team works with residents who are living with various forms of dementia, providing the specialised support they need. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Holmlea Care Home holds a Good rating across all five inspection domains, but the published report contains very limited detail — meaning scores reflect confirmed competence rather than richly evidenced excellence. The rating is encouraging, but families should visit and ask specific questions to verify what Good looks like in practice here.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

Holmlea Care Home at 48 Linskill Terrace, North Shields is rated Good across all five inspection domains — Safety, Effectiveness, Caring, Responsiveness, and Leadership — following an inspection in February 2022. A subsequent monitoring review in July 2023 found no evidence to change that rating. The home is a 25-bed residential service run by Parkside Care Limited with a named Registered Manager and Nominated Individual in post, and it holds dementia care as a specialism. A consistent Good across all domains is a meaningful baseline: it tells you that inspectors found no significant failings and that standards of care were being met at the time. The main limitation here is that the published report contains very little descriptive detail — no direct quotes from your parent's potential neighbours or their families, no inspector observations of daily life, and no specific examples of how dementia care is delivered. This means the Good rating confirms competence but does not give you a picture of warmth, personality, or what a Tuesday afternoon actually looks like. The inspection was also carried out in early 2022, so more than two years have passed since inspectors last walked through the door. When you visit, ask to see the activity diary for the past fortnight, find out how many permanent staff are on the dementia unit after 8pm, and watch how staff interact with residents in the corridors — unhurried, by-name conversations are one of the most reliable signals of a genuinely caring home.

The three questions to ask when you visit

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In Their Own Words

How Holmlea describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Holmlea says about itself

Specialist dementia care in a North Shields setting

Holmlea Care Home – Your Trusted residential home

Holmlea Care Home in North Shields provides specialist support for people living with dementia. This care home focuses on caring for adults over 65, offering dedicated dementia care services in the North East. If you're looking for dementia care in the North Shields area, it's worth arranging a visit to see if Holmlea could be the right fit for your family.

Care & specialisms

Who they care for

    The home specialises in dementia care and supports adults over 65. They're set up specifically to care for people at different stages of their dementia journey.

    How they describe their dementia care

    Holmlea offers dedicated dementia care services. The team works with residents who are living with various forms of dementia, providing the specialised support they need.

    “Getting to know a care home properly takes time — why not get in touch to learn more about what Holmlea offers?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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